Frequently Asked Questions
What are the fees?
- New Patient: $300
- Follow-up: $150
- No-Shows: Full amount of your scheduled appointment
- Cancellation less than 24 hrs: $100
Patient-requested forms such as letters, FMLA, and other documents may be completed by the provider upon request for a fee of $25 per document requested.
What types of payment do you accept?
- We accept Credit/Debit Card, FSA, HSA, and Care Credit. We also accept the two major insurances of Aetna and Blue Cross.
- We do NOT accept cash, check, Venmo, Zelle, Cashapp, Paypal, or insurance at this time.
- You will be asked to have a card on file when scheduling an appointment. This card can be a HSA, FSA, Credit Card, or Debit Card. After the session is complete, you should receive a text, email, or message notifying you of an invoice and/or receipt of payment. The invoices will be paid with the card on file upon services rendered unless otherwise specified
How long does each appointment last?
- New appointment: 50-60 minutes
- Follow-up appointment: 20-30 minutes
Do you accept Health Insurance?
- Yes! We currently accept the two major insurance carriers of Aetna and Blue Cross.
Can I submit a claim to insurance for reimbursement?
- Yes you can. We provide a superbill per your request following your visit. You can submit the superbill and receipt to your insurance company for reimbursement when appliable.
Suffering With Mental Health Issues?
You’re not alone. At Mind Balance Mental Health and Wellness, we provide compassionate, expert care to help you overcome mental health challenges. Our team of dedicated professionals is here to support you every step of the way on your journey. Reach out to us today and take the first step toward a healthier, more balanced life.